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Saturday, June 21, 2008

It most certainly is not!

OK I need to rant for a minute. The people at Comcast Cable are the most infuriating, incompetent group of individuals I've ever had to deal with in my short life. you know what...

Dear Comcast,
you guys SUCK to all eternity! How DARE you charge me a late fee for a bill that was sent in on time , that YOU ALL LOST! How DARE you threaten to "terminate service" after one late bill that, need I say again, YOU LOST!

How many times have you come out to my apartment building and disconnected my cable? All I ever get is a " oh one of our serviceman must have disconnected the wrong wire"

Not an apology, not a credit, for chrissakes HOW HARD IS IT TO LABEL THE WIRES!!!!! Your customer service is something to behold. Why is it that whenever I need to speak to one of your reps I'm on hold for at least half an hour?! When I do finally get to speak to someone they act as if IM inconveniencing THEM!

I am a good customer! I pay my bills on time! DO NOT charge me a late fee because you can't find my bill, I sent you all a copy of the check. Maybe you need monkeys to help sort the mail, because the people you have doing it now are UTTER SHIT!

Woe be onto you when Verizon FIos becomes available in my neighborhood! You defiantly will rue the day you took advantage of my loyalty! Piss off Comcast!
~Your Very Disgruntled Customer
Deonn E.

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